This chapter was updated in December 2025.

Contact number: 01629 533190
Website <a href="https://www.derbyshire.gov.uk/council/contact-us/call-derbyshire/call-derbyshire.aspx" target="_blank" rel="noopener">Call Derbyshire : Derbyshire County Council</a>

Call Derbyshire

contact number: 01629 535353
<a href="https://www.derbyshire.gov.uk/social-health/children-and-families/support-for-families/starting-point-referral-form/starting-point-contact-and-referral-service.aspx" target="_blank" rel="noopener">Starting Point contact and referral service - Derbyshire County Council</a>

Starting Point

Tel:&nbsp;01629 531 535 from 11am to 4pm on Monday, Tuesday, Thursday and Friday
Email:&nbsp;<a href="mailto:welfarebenefits@derbyshire.gov.uk" target="_blank" rel="noopener">welfarebenefits@derbyshire.gov.uk</a>
Website: add website <a href="https://www.derbyshire.gov.uk/social-health/adult-care-and-wellbeing/benefits-debt-and-legal-matters/welfare-benefits/welfare-benefits.aspx" target="_blank" rel="noopener">Welfare benefits - Derbyshire County Council</a>
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Derbyshire Welfare Benefits Information and Advice Team

Tel:&nbsp;01629 535 793
Email: info.fis@derbyshire.gov.uk
Website:&nbsp;<a href="https://www.derbyshire.gov.uk/education/early-years-childcare/family-information/family-information-service.aspx" target="_blank" rel="noopener">Family information service</a>

Derbyshire Families Information Service

Contact number - 01629 532600 - We provide an emergency out-of-hours countywide social care support from 5pm to 9am Monday to Friday and 24 hours per day at weekends and on bank holidays.

Local Contacts

Amendment

1. Call Derbyshire

2. Starting Point

3. Derbyshire Welfare Benefits Information and Advice Team

4. Derbyshire Families Information Service

5. Out of Hours Service